Contents
1. Registering, login and logout
In order to use iCSP you first have to register as the service is intended only for legitimate users and so is password protected.
iCSP is designed so that you can personalise it to your own needs and interests. Registration enables you to validate your application, to give yourself a username and password and to specify your location and interests.
It takes 5 minutes to register. You will need your CSP or guest membership number and your work and/or home email address.
1.1. Registering – a step by step guide
Click on 'Register' on the login screen – it is located in the grey box in the centre of the login screen just below the 'submit' button at www.interactivecsp.org.uk.
Step 1
First name and last name – click in each box and type in your names.
Membership number – if you are a CSP member type in your CSP membership number. If you are a guest user type in the number given to you by CSP.
Click on 'continue' – if you are already registered to the main CSP web-site you will now go to 'Step 3'. If not, you will go to 'Step 2', which enables you to give yourself a username and password that can be used for both sites (CSP members only). In both cases a reminder of your username and password will be displayed to you at the end of the registration process and will be emailed to you.
Step 2
Username – the system automatically gives you a default username of your first and second name with no space in between. If you want to change this simply click your cursor into the box and overtype the default.
Password and confirm password – type in a password of at least 6 characters (letters or numbers) that you will easily be able to remember. Type this in again in the confirm password box.
Click on 'continue' – this will take you to step 3.
Step 3
Email addresses – please type in both your home and work email address if you have both. Then nominate which address you want as your correspondence address - this will be the address to which email bulletins and other emails are sent by the system. It is very important that you type in your email addresses accurately – otherwise they will not work and we will not be able to provide you with a full service.
Health authority / board – this is a compulsory field because it will be used to allocate you to a CSP region and to network regions on the site. You can either choose this based on where you live or where you work.
Privacy statement – you must tick to say that you have read and agree to this before you can pass to step 4 of the registration process. We strongly encourage you to read the statement as it sets out how CSP will protect your privacy during your use of the iCSP service.
Click on 'continue' – when you have completed all appropriate fields.
Step 4
Available networks – the list in the left contains all the available networks. To join a network simply click on it to move it to the right-hand column which shows all your selected networks.
Restricted networks – some networks are 'restricted' and access to these networks is subject to approval by the moderators. The restricted networks are listed at the end of the list of 'Available networks' and have (restricted) at the end of the name.
Click on 'continue' – when you have added yourself to all the networks you are interested in.
Confirmation and login screen – the final screen of the registration process is a confirmation of your login details and the networks you have joined.
Registration email – you will also receive, to your preferred email address, a confirmation email which you should keep as a reminder of your login details.
1.2. Login and logout
Getting into iCSP – once you have registered, to then access iCSP, you have to login by typing your 'username' and 'password' into the boxes on the login screen and then clicking on 'Submit'. Your login details are personal to you and are your responsibility. Do not share them, as you are responsible for all content appearing on the site using your login details.
Terms of Service – the first time that you login you need to accept the Terms of Service under which the iCSP service is provided to you. Simply read through the Terms, and at the bottom then click on the 'Accept' button. You need only do this the first time that you login.
Forgotten login – You will see this link in the grey box in the centre of the login screen just below the 'submit' button. Use this feature to get a reminder of your login details emailed to you. You will be able to use it to type in one of the email addresses that you used during registration and then click on submit, and a reminder will be sent to that email address.
Having problems? – clicking on this link will take you to a screen of guidance for anyone having problems registering to or accessing iCSP.
Logout – when you have completed your user session on iCSP always click on logout to leave the site rather than simply closing the web-site. This is particularly important if you share a computer with anyone. If you do not use logout your account remains open and other users of your computer will be able to access iCSP with your account.
User permissions – your access to the iCSP service will depend upon your user permissions. Below is a list of the types of permissions, who they apply to and the access they enable:
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Full user – applies to full CSP members and Associate (Assistant) CSP members. It provides access to Profession-wide, CSP region, all public networks and manage your account.
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Interest group user – applies to interest group members who are not CSP members. It provides access to the relevant interest group network only, plus some aspects of 'manage your account'.
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Guest user – applies to users who have been given guest access to the service by CSP. It provides read-only access to Profession-wide, CSP region and all public networks, and access to 'manage your account'.
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Student user – applies to CSP student members. It provides read-only access to Profession-wide, CSP region, all public networks and full access to the Student network and to 'manage your account'.
2. Moving around iCSP
2.1. The four areas of iCSP
There are four distinct areas of the site. They are:
Profession-wide – this is the area displayed to you first when you login. It contains content that is of interest to the physiotherapy profession at large. It is available to all users other than interest group users. To go back to 'Profession-wide' from another area of the site click on the 'Profession-wide' tab.
Your networks (issue specific) – in this area of the site you can access the networks that you have joined. Content within a network will relate only to the theme or interest of that network. To access a network click on 'Choose your network' to view the list of options, select the option you want and then click on 'go'.
Your CSP region (region specific) – when you register you allocate yourself to a health area and based on this you are allocated to a CSP region. In this part of the site you will find content that relates to your region. To access your CSP region click on the tab 'Your CSP region'.
Your account (user specific) – this part of the site enables you to manage and stay in control of all aspects of your relationship with iCSP.
It is important to understand that a single item of content can be displayed in multiple places on iCSP. Essentially each item of content will be displayed in all the places to which it is relevant. That may be more than one network, or a network and a CSP region, or a network and the site level. The different areas of iCSP therefore overlap.
2.2. Navigating iCSP
Moving between different areas of the site – to do this use the tabs in the grey area near the top of the site. Click on a tab to take you to that area of the site. To change networks, first select a network and then click 'go'. The active tab is displayed in colour!
The first page (screen) in each area – this is a summary page, which includes new and important content, information about moderators and key facts and figures. See section 3.1 for more details.
Moving between different types of content – to view all the content of a particular type (eg. News or Documents or Events) use the content navigation on the upper left-hand side of the site. The options are in purple and change according to which area of the site you are viewing. Click on a content type to view the items available.
Account and help navigation – these options are on the lower left. They are displayed in cream and blue and are always the same. They enable you to get help and to manage your relationship with iCSP.
Other navigation – the remaining navigation options are located at the very top of the site in the purple area. They cover some help features and site policies and include:
The site map – this can be found in the upper navigation and it provides you with an overview of all the areas of the site to which you have access. As this is listed in a single list it can be a useful and quick way of moving from one area of the site to another
3. Viewing content on iCSP
The content on iCSP is always displayed in the central part of the screen. It is accessed either directly from the first page or via one of the content menus. Content is opened by clicking on the title of the item, which is in purple text.
The first step to viewing content is to go to the area of the site that you want to view, using the tab navigation. You can then view the available content either using the summary screen or content menus.
3.1. The first page in each area of the site
This is summary page for the area of the site that you are viewing. It includes new and important content, information about moderators and key facts and figures. Features include:
Your latest content – this is very useful. It lists, in date order, all the content that has recently been added to the various networks that you have joined. It provides a quick and easy way to update yourself on all the new content in your areas of interest!
Latest network/region content – lists in date order all the new content added to the network or region.
Latest news, highlights and hot topic – lists content that the moderators want to bring to your attention because they are important, timely, etc.
3.2. Content menus
These are located in the upper left navigation and enable you to view all the content in an area of the site by content type. They are used as follows:
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Click on a menu option (e.g. News) to display the list of content available.
Then click on the title of an item of content to open that item.
Click on 'back' to return to the list of items.
Click on 'next' to display the second page if there are more than 10 items
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For networks only the list view may be in two parts: 'Network-wide items' and 'Region specific items'. To see the full list of either type, click on the link below the list called 'All Network-wide content _' or ''All Region specific content _'
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To filter the content types by subject use the drop-down list at the top of the content menu – see section 4.1 for full details.
3.3. Viewing news/events/sharing practice – a step by step guide
We have grouped these together because they work in similar ways.
Select a network or Your CSP region or Profession-wide – to take you to the area of the site that you want to view.
Select one of the content types (News, Events or Sharing Practice) – using the content menu in the upper left side of the site. This will open the list of available items.
Click on a title to open the full content – the title (in purple) will open the full content for that item and will display any related documents or links.
Use 'Back' to return to the list view – this can either be the link next to the title or the 'back' button in your browser.
The 'A-Z' filter – click on any letter to display items whose title starts with that letter.
Filtering content – see section 4.1 for details of how to use other filters to find content.
Moving between pages – there are various tools to help you to move between pages on iCSP, as follows:
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Content counters – for paging through lists of items - Indicates how many items of content are available in total and gives links to other pages.
For example, ‘1 to 10 of 12’ indicates items 1 to 10 are displaying with a further 2 items awaiting to be displayed on the next page.
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Next/previous – click on these to move between pages.
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Back – click on this to go back to the previous screen.
Printing out an item of content – click on 'Print page' in the upper navigation - this will open, in a new window, the item that you want to print, but without the menus etc. so that you get a clean copy.
3.4. Viewing discussion and exchange items – a step by step guide
Select Profession-wide for profession relevant discussion or a Network for interest specific discussion.
Select 'Discussion and exchange' – using the content menu in the upper left side of the site. This will open the list of available items.
Re-ordering the list of available discussions – by clicking on the column titles as follows:
- Title - re-orders the list by title
- Author - re-orders the list by author
- Posted - re-orders the list by date posted
- Replies - re-orders the list by the number of replies received.
- Last reply - re-orders the list by the date of the last reply.
Click on a title to open the full content – the title (in purple) will open the full discussion and all related responses.
Monitoring a discussion – this enables you to track the development of any discussion that are particularly interested in. It will email to you any future replies to that discussion, until you deactivate the monitor. It is easy to use, as follows:
Click the 'tick box' called 'Monitor this thread?' – this is located in the grey area beneath the original discussion thread.
Click 'Submit' – this will add you to the list of users monitoring this discussion.
To remove the monitor – Click on 'Change your monitored discussions' in the left-side navigation in the 'Manage your account' section. Find the discussion title, click the tick box to remove the tick, and click 'submit'.
Re-ordering discussion replies – assuming the discussion you opened has some replies. Click on the drop-down list in the grey box called 'Filter by' (located just above the first response) and choose one of the following options:
- Discussion response title – re-orders by title
- Posted date ascending – re-orders by date with the oldest first.
- Posted date descending – re-orders by date with the newest first.
Moving between pages - use 'back', 'next' and 'previous' to move between pages.
Printing out an item of content – click on 'Print page' in the upper navigation. See section 3.3 above for details.
3.5. Viewing documents and useful web-sites – a step by step guide
We have grouped these together because they work in similar ways.
Select a network or Your CSP region or Profession-wide – to take you to the area of the site that you want to view.
Select either documents or useful web-sites – using the content menu in the upper left side of the site. This will open the list of available items.
Scan the list view – scan the titles (in purple) and summaries to find an item that you want to view.
Click on a title to either download a document or take you to a web-site – the title (in purple) will open a new window in which the web-site or document will be displayed.
View a document/web-site – if you prefer to look at it later you can save the item to your computer for review later, as follows:
- Saving a document to your computer – click on the 'File' menu in the upper left of the window that the document has opened in, and the click on 'Save as' and then find an appropriate directory on your computer and then click 'Save'.
- Saving a web-site to your computer – click on the 'Favourites' menu at the top of the window that the web site has opened in and then click on 'Add to favourites' and then either create a folder to save the item into using the 'New folder' button or click on an existing folder to save the web-site link into that folder and then click 'OK'.
(above assumes you are using Internet Explorer as your web-browser)
Close the document or web-site – click on the 'X' in the upper right corner of the window to close the item and return to the iCSP web-site. Please note that if you have been away from iCSP for over 30 minutes you will be 'timed out' and will have to login again.
The 'A-Z' filter – click on any letter to display items whose title starts with that letter.
Moving between pages – the same options apply as for News/events and Sharing practice. See 3.3 above for details.
4. Finding content on iCSP
4.1. Filtering content
There are several ways that you can filter content across the different areas and modules of iCSP that will help you to find the particular items of content that you are looking for. They are summarised below along with a quick guide as to how to use them.
Filter network content by key themes – on each network you can filter the content according to whether it relates to one of the key themes of that network, e.g. 'evidence-based healthcare' is a theme on many clinical networks. To use this filter:
- Open a network and then a content module e.g. documents
- Click on the drop-down list at the top of the content menu on the left-side.
- Scan the list of themes, choose an option and click 'go'.
- Any relevant items are listed on screen.
Please note – if you change content type e.g. News you will need to select your category again to activate the filter.
The 'A-Z' filter – enables you to filter content according to the first letter of the title of that item. Open a particular content type e.g. 'Documents', and you will see the filter in the upper part of the central area, with each letter of the alphabet displayed. To use the filter simply click on any letter to display items whose title starts with that letter.
The vicinity filter – this is primarily used in the 'Profession-wide' area to enable you to filter the full database of events (from all non-private networks) to find events taking place in a particular vicinity. The filter is also available in networks and Your CSP Region. It is displayed (once you have opened the events module) in the upper part of the central area in a grey box. To use the filter click on the drop-down list to display the full list of available vicinities, then choose a vicinity and click 'go'.
The 'Relevant to' filter – this is only used in the 'Profession-wide' area of the site and on the 'Events' and 'Sharing practice' modules. It enables you to search the full database of events or sharing practice items (from all non-private networks) to find content relevant to a particular theme. To use the filter click on the drop-down list to display the full list of options, then choose an option and click 'go'. Please note – in the events module this filter can be used in conjunction with the vicinity filter e.g. you could search for events in the 'vicinity' of 'Greater Glasgow' that are 'relevant to' 'Paediatrics'.
4.2. Searching for content
iCSP includes a very powerful search engine. This enables you to search the site and retrieve content in a number of different ways. Using the search engine effectively is one of the best ways of getting the most value out of iCSP.
Keyword searches using quick search – choosing good keywords is VERY important to getting good search results. The following will help:
- Use more than one word where appropriate
- Try not to be either too vague or overly specific
- Include only the pertinent words ignore linking words such as 'and', 'the' etc.
- If your first try generates too many results try being more specific
- If your first try generates too few results try being less specific
- If your first words generate few or no relevant results try different words
- If the above fails use the advanced search which is easy to use.
Searching the whole site – if you initiate either a 'Quick' or an 'Advanced' search from the 'Profession-wide' area of the site it will search all of the non-private networks and CSP Regions on the site - including those you are not subscribed to. The aim is to enable you to cast your net as wide as possible.
Searching a network or region – if you initiate a search from a network it will only search that network, and if you initiate a search from a CSP Region it will only search that region.
Using the advanced search options – these features enable you to further refine your search results. They are easy to use and very powerful:
Content type and order of results – use the drop-down list options in the grey box to specify what type of content to search (e.g. documents, news etc.) and the order of your results (i.e. by date or relevance).
Use simple syntax to improve your search results as follows:
- Using " " e.g. "agenda for change" returns only items containing that exact phrase.
- Using an * e.g. test* searches for words which start with that keyword such as test, tests, testing, testament etc.
- Using OR between keywords e.g. back OR pain finds content with either word in it.
- Using AND between keywords e.g. back AND pain finds content with both words in it.
- Using NOT between keywords e.g. back NOT pain finds content that includes the one word but not the other.
NOTE: Capitals must be used when using the search criteria ‘OR’, ‘AND’ &’ NOT’
5. Adding content to iCSP
iCSP is designed so that users can add content to the site. It is central to the purpose of iCSP i.e. peer networking and knowledge-sharing. The extent to which it happens will determine the ultimate success or otherwise of the initiative. Content can be added to any networks you have joined plus the 'Discussion and Exchange' module of the 'Profession-wide' area. Users cannot add content to CSP Regions. You need only basic IT skills to add content. Please note - student users can only add content to the student network and guest users cannot add content to any networks.
5.1. Adding content – general guidance
'Add content' buttons – clicking on these is the first step to adding content. The buttons are displayed in the upper right of the central area of a module. They are not displayed on the first page of a network.
Completing the content forms – the forms are easy to complete. You can either type into the white boxes or 'copy and paste' text from another source such as an email. You can also add related files (in the same way as you would add a file to an email) and you can add related web-site links.
Check before you submit – always check what you have put before you click submit.
Submitting content – only click once to submit, do not double click
Do not use the Back and Forwards buttons in your web browser – only use the navigation/webpage links on the website to move around the site
Content that is relevant to more than one network – add your item to the most relevant network and then use the ‘Contact moderator’ link to request that the moderators offer your content item to other network moderators. Please do not add it yourself to multiple networks!
5.2. Adding a discussion – a step by step guide
The forums are a great way to learn from and/or pick the brains of your colleagues. However, there are a few golden rules that we ask you to follow to enable them to work appropriately. Please familiarise yourself with these:
a. Before adding a new discussion do a search to check if there is a relevant discussion already underway. You may find your answers immediately or be able to join in an existing discussion.
b. Add your discussion to one network only. Choose the one most relevant to your subject.
c. Only add a discussion in profession-wide area of iCSP if it is relevant to the profession in general.
d. Only email your discussion to network members if it requires an urgent response.
Open the discussion module
Open a blank discussion form - click on either 'Add content' in the upper right of the central area or 'Add new discussion thread' just above the list of content items. Please read the discussion guidance page that opens, then click on continue to open the blank form
Add a 'Title' - this is the most important field. It will determine how many people open your discussion. It is the first thing users see. It also appears in the list view and email bulletin. It needs to be relevant and clear and to do justice to your discussion. We therefore strongly encourage you to spend a few seconds thinking about it or to do the content first and then come back to it at the end.
Add 'Content' - if the title determines how many people view your discussion the content will determine how many read and then - crucially - reply to it. The following tips will help you to maximise your chances of securing helpful replies from your peers:
Concise and clear - it is hard to set out an issue and state clearly what help you need in a few, well-structured sentences. However, other users, like you, will be busy people. They will not want to read a lot of text to try and work out what is required. There is strong evidence from the pilot site that effort in drafting is rewarded by the quantity and quality of the responses received.
Polite and friendly - it is human nature to feel more inclined to help someone who is polite and friendly in his or her request for help. A discussion forum is no different so while being concise, check that you do not inadvertently become curt or cold. Everyone likes to be appreciated!
Specific and realistic - asking people to engage in abstract reflections about possible scenarios is less likely to secure responses than asking them to draw upon specific, tangible knowledge and experience. Also, you need to be realistic about what you can expect from your peers. They are busy people and so are more likely to answer 1-3 questions than 5-10!
Relevant and appropriate - make sure that your discussion is relevant to its intended audience. If your needs cut across several networks, break them down and add focused discussions to each of those networks. A discussion could be inappropriate for many reasons but if you apply the same rules that you would in your dealings with patients and colleagues then you will be fine.
Email to network members - this is a powerful tool that enables you to push the email out to every user of the network. It should ONLY be used if there is an urgency or tight deadline connected to your item. Please do NOT use this as standard because nobody likes to receive unnecessary emails!
Re-check your discussion before submitting it - this is particularly important in this module as the item will appear on the live site immediately and will be available to all your peers. It will have your username against it! When you are happy click 'Submit'. Please note – if you do notice any errors after submission, use the 'Contact moderator' link to inform the moderators of any changes you need them to make
5.3. Responding to a discussion
Why respond? ICSP is based upon a 'give and take' ethos. It relies to a significant extent on goodwill. It will fail if not enough users are prepared to 'give' of their knowledge and experience to help their peers. The premise is that you give when you can so that you can take when you need to. Responding to discussions epitomises the 'giving' side of the equation because we are asking you to help someone. In return you get 2 things:
- Satisfaction of having helped a peer in need and having 'given' to iCSP. In doing so you have contributed to the iCSP knowledge resource and so you can feel OK about taking from that resource when you need help.
- A record of your contribution to give you evidence of your participation in CPD activities.
How to respond – simply click on the link 'Reply to this post' located just below the grey box called 'Monitor this thread'. This will display a blank reply form and the same guidance applies for replies as for initial discussions as set out in section 5.2 above. Remember, your username goes beside any replies you add to the site.
5.4. Adding news, documents, web-sites, events and sharing practice items – a step-by-step guide
'Go' to your network – (You can't add content from the Profession-wide or Region sections, although you can start a Discussion and Exchange from the Profession-wide section.)
Open a content module
Open the 'Add content' form
The compulsory fields:
'Title' – this is the most important field. It will determine how many people view the item as it is the first thing users see and it appears in both the list view and email bulletin. Try to make it relevant and clear and try to start with the word most relevant to the item, i.e. the word that users are most likely to search for in the A-Z filter. Finally, try to avoid starting with 'A', 'The', 'In' etc.
Summary – a clear concise summary will help users to quickly grasp what the item is about and whether it is of interest and relevance to them. The summary is displayed in the list view and along with the title will be used by people to decide whether to open and read the full item. Text can be typed or copied and pasted into this field.
Content – this should give users the full details they need to get value from the item. Text can be copied and pasted, or typed. Remember you can also attach a related link or document so if all the details are in a related attachment the content can be short. Please do not repeat the summary, as this will display at the top of the item anyway.
Target audience – use this field to determine if the item is relevant to all users on the network or only to users from one or more regions. The default is all users, so if you choose a regional target audience you need to also change 'Target audience – network-wide' from 'yes' to 'no'.
The optional fields:
Attaching a document – this is used to attach a document that you have created and/or saved on your computer to an item of content that you are adding to iCSP. It works in a very similar way to attaching a document to an email. It can be used, for example, to attach an application form, or an event programme to an event item. The following instructions will help you to quickly and successfully attach a document:
Click on 'Browse' – this is located to the right of the field 'Attach a document'. The browse button will open a pop-up window on your screen to enable you to find the document you want to add into the form.
Find the document you want to attach – find the directory in which the document is saved, locate the document, click on the document and then click on 'Open' in the bottom right corner of the 'pop-up' window. This will close the pop-up window and add the directory path for the document into the form. In effect, when you click 'submit' this enables iCSP to take a copy of your document to add to the iCSP database.
Download title – Type an appropriate title for the document
Adding a web-site link – this is used to attach a link to a web-site or an area within a web-site where a user can find further information that is relevant to the item that you are adding to iCSP. This may be a link to a report on another web-site, an event booking-form etc. The following instructions will help you to quickly and successfully add a web-site link:
Open a second copy of your web-site browser programme – do this either by clicking on the 'File' menu at the top left of your screen and then the 'new' option and then 'window'. Or, more quickly; on your keyboard, press and hold down the 'Ctrl' key on the bottom left of your keyboard and at the same time press and release the letter 'N'.
New web-site window opens – you should now have two copies of the interactiveCSP web-site open. To verify this look at the very bottom of your screen and you should see two programme tiles saying 'interactiveCSP' or similar. The new copy of your web-site browser can now be used to open up the other web-site while the first copy remains open on the iCSP Add content form!
Open the web-site that you want to create a link to – either find it in your favourites, type in the address, or find it using a search engine such as 'Google'. When you have found the web-site, open up the specific area of the site that contains the content that you want to link to.
Copy the web-site address – at the top of the browser window in which the new web-site is displayed, find the field called 'Address' and double-click with your mouse button on the address displayed so that the address is highlighted. To copy the address either click on the 'Edit' menu on your browser and then click on the 'copy' option or press and hold down the 'Ctrl' key and at the same time press and release the letter 'C'.
Return to the iCSP Add Content form – at the bottom of your computer the programme tile for 'interactiveCSP' should still be displayed, click on it to return to the iCSP site and the content form that you are completing.
Paste the web-site address into the form, in the field 'Link URL' – click your mouse into the field and then either click on the 'Edit' menu on your browser and then click on the 'paste' option, or press and hold down the 'Ctrl' key and at the same time press and release the letter 'V'. This will create a link in your item of content directly through to the item on the other web-site.
Link title – Type an appropriate title for the web-site link.
Fields applicable only to the Events module:
Event details (events module only) – complete these fields as comprehensively as you can because they will be important to the user in helping them to decide if they want and are able to attend the event.
Contact details (events module only) – again complete these as comprehensively as you are able, as the user will value this information. Remember to put the contact details for the event, NOT your own contact details. Otherwise you will be contacted by users seeking information!
Finally, do a check that you are happy with what you have put on the form and then click Submit.
5.5 Advertising Charges for adding Events
An advertising charge has been introduced for some events currently advertised for free on interactiveCSP. Below is a summary of the changes and guidance on the cost and how to pay for and add an event to iCSP. Please note: adding other types of content to iCSP continues to be free of charge.
Events that can promoted free of charge
The following events can continue to be promoted freely on interactiveCSP:
- Cost per delegate per day is £30 or less
- CIOG/Board/Branch events
- CSP events
- Where a paid advert has been taken out in Frontline
These events can continue to be added and approved onto iCSP in the same way as before.
Charges for promoting all other events on interactiveCSP
For those events included in the new charging scheme, the following costs apply:
Advertising on ICSP only
- Up to £30 per delegate per day - no charge
- £31-100 per delegate per day - £30 plus VAT
- over £100 per delegate per day - £100 plus VAT
Frontline and iCSP
If a paid advert is taken out in Frontline then the person will be entitled to also add the event to iCSP without additional charge.
The new process for adding chargeable events to iCSP
- Call Ten Alps (CSP's Advertising Agency) on 020 7878 2314 2314 or email them on frontline@tenalpspublishing.com - inform them that you want to advertise an event on interactiveCSP and agree the cost, the method of payment etc.
- Get an advertising reference - this will be given to you when you have agreed the advert. You need to add the reference to the end of the 'cost' field when you submit your event. The reference will take the form 'QT0001', 'QT0002' etc.
- Submit your event to iCSP and include the advertising reference - this should be added in brackets at the end of the field 'cost' e.g. £150 per day (ref: QT0001)
- The event will be moderated and approved - providing the reference has been included in the item. Chargeable events without a reference will not be approved.
Guidance, help and support
If you are unsure about any aspect of this change or need any further clarification on any aspect please contact the On-line Communications Team on 020 7314 7870.
6. Managing your account
These options can all be accessed either from the tab called 'Your Account' or from the left-side navigation menu called 'Manage your account'. The aim of these features is to give you full control over your account on iCSP and to enable you to change your account at any time. This is quick and easy to do.
6.1. Changing your personal details
Updating your username, password, email addresses or Health Authority/Board - click on 'Change your personal details' to open the form displaying your current details. Then overtype the current entry or, for drop-down lists, click on the current entry to bring up the full list and then find the option that describes your new status and click on it to change the item selected. Finally remember, when you have finished, to click on 'Update', or the change will not be made!
6.2. Changing your networks
Click on 'Change your networks' to display the list of available and subscribed networks.
Adding yourself to networks – simply find the network(s) in the left-hand list (available networks) that you want to join and click on that network to move it from 'available' (left-hand list) to 'subscribed' (right-hand list). When you have added them all click 'Update'.
Removing yourself from networks – simply find the network(s) in the right-side list (subscribed networks) and click on that network to move it from 'subscribed' to 'available'. When you have added them all click 'Update'.
Joining restricted networks – these are listed at the bottom of the list of 'available' networks. To join a restricted network, find the network in the list and click on it. This will move it to 'subscribed'. When you have finished click 'Update'. Please note: you will not be able to access the network until a moderator has approved you, because it is a restricted network.
6.3. Changing your email subscriptions
This feature enables you to remove yourself from the email services of any networks that you have joined so that you no longer receive any emails from those networks. It enables you to have a passive relationship with those networks in which you have a less active interest. The default setting for the site is that the email functionality is active for any networks that you join and it is up to you to then deactivate this if you wish to do so.
To access this feature click on 'Change your email subscriptions' in your account.
Removing yourself from email services – the list on the right side called 'Receive emails' shows all the networks that you are currently subscribed to. To deactivate email services on any of your networks simply find it in the list and click on it to move it to the list called 'No emails'. Finally click 'Update'.
Adding yourself back to email services – Find the network in the list on the left-hand side called 'No emails' and click on it to move it to the list called 'Receive emails'. Finally click 'Update'.
6.4. Changing your monitored discussions
This feature enables you to remove yourself from monitoring one or more discussions so that you no longer receive emails when there are any new responses to that discussion. To access this feature click on 'Change your monitored discussions'.
Removing yourself from monitoring a discussion – click on the 'tick box' next to the title of the discussions that you no longer wish to monitor and then click on 'Submit'.
6.5. Deactivating your account
This feature enables you to close your iCSP account. To access the feature click on 'Deactivate your account' and then complete the form. Please provide your reasons for leaving and any additional comments so that we can learn from your decision to leave the service. When the form is completed click 'Submit'.
6.6. Viewing your contributions
This feature enables you to view and to access all the items of content that you have contributed to iCSP on the various networks that you have joined. It is intended as a reminder to you of what you have added to the site over a period of time and to help you to demonstrate and evidence your active participation in CPD activities.
To access the list of your contributions click on 'View your contributions' at the bottom of the left-hand side navigation. The list is displayed in date order.
To print-off a copy of your contributions – click on 'print page' in the upper level navigation and then click on 'Print' in the pop-up printer window.
User guide: last updated 23/07/2007
